User can cancel order until the paper is processed to publish in our upcoming conference. Generally duration of processing of paper is 7 working days after successful payment from author. Hence cancellation can be requested within 7 working days from day of payment.
For cancellation of any order, author need to send an email at firstname.lastname@example.org
within cancellation period. Such email must contain following information for successful cancellation of order:
1. Token Number (Provided by ICSELM)
2. Transaction ID (Provided by PayU)
3. Name/Email/Mobile of author
4. Bank Account details for refund of amount
NOTE: Cancellation mail must be sent by registered email ID only.
Other that above mentioned policy no order will be eligible for return, refund or cancellation.